Orlando airport could spend
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“That’s something we need to focus on,” Brown told the airport’s board Wednesday.
The goal for passengers arriving at OIA, he said, should be a wait of no more than 15 minutes from the time they arrive at the carousal.
He did not offer an estimate of how frequently passengers must wait longer, but indicated it is often enough that OIA officials are hearing complaints.
The problem is that the airlines sometimes do not have enough staff to get the bags unloaded and onto the trams and conveyor belts that bring them to visitors anxious to start their vacations or residents ready to go home, Brown said.
The airport moves about 50,000 pieces of luggage dai adidas predator ly, spokeswoman Carolyn Fennell said. They can ride on up to 10 miles of conveyor belts that twist about airport property, she said.
If people have to wait too long to get their bags, Brown said, it tends to tarnish what OIA officials refer to as the “Orlando experience.”
He intends to talk to carriers to see what can be done to speed the process, whether it is about staffing or tweaks the airport can make to its way of doing business.
Passengers who are leaving the airport, conversely, are worried mostly about whether their bags will be at their final destination. OIA, howeve adidas predator r, first has to make sure the bags are not carrying any contraband, as well as avoiding long lines during drop offs.
Brown said he wants to improve that system, which has been evolving since the Sept. 11, 2001, terror attacks forced airports to increase security greatly.